Terms of service

Terms of Service

OVERVIEW

Welcome to Soul Love Scribbles! The terms “we,” “us,” and “our” refer to Soul Love Scribbles. Soul Love Scribbles operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). Soul Love Scribbles is powered by Shopify, which enables us to provide these Services to you.

These Terms of Service (“Terms”), together with any referenced policies (including our [Privacy Policy] and [Refund Policy]) describe your rights and responsibilities when using our Services.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

You represent that you are at least the age of majority in your place of residence, or you have given consent for any of your minor dependents to use the Services.

You may be asked to provide certain personal information (such as billing, shipping, and payment details). You agree that all information you provide is accurate, complete, and current. You are solely responsible for maintaining the confidentiality of your account and password, and for all activity that occurs under your account.

SECTION 2 – OUR PRODUCTS

Most of our products are print-on-demand (POD) or dropshipped, meaning they are made or fulfilled specifically for you. Because of this:

  • Colors, sizing, and final product appearance may differ slightly from images shown on our website due to screen settings, manufacturing processes, or supplier variations.

  • All descriptions and availability of products are subject to change at any time without notice.

  • We reserve the right to discontinue or limit products or services at any time.

SECTION 3 – ORDERS

By placing an order, you make an offer to purchase. We reserve the right to accept or decline any order at our discretion.

  • Orders move into production quickly, so changes or cancellations must be requested within 2 hours of placing your order. After this time, we cannot guarantee modifications or cancellations.

  • Orders are subject to our [Refund Policy]. Because products are custom-made and fulfilled by third parties, we do not accept returns or exchanges except in cases of damaged, defective, or incorrect items.

  • You agree purchases are for personal use only and not for resale or export.

SECTION 4 – PRICES AND BILLING

Prices, promotions, and discounts may change without notice. The price charged will be the price at checkout, displayed in your confirmation email.

Unless stated otherwise, prices exclude taxes, shipping, handling, or customs/import duties. These are your responsibility.

You agree to provide current, accurate payment details and authorize us (or Shopify Payments/third-party processors) to charge your payment method for all amounts due.

SECTION 5 – SHIPPING AND DELIVERY

We partner with third-party carriers and suppliers. Delivery estimates are not guaranteed, and we are not responsible for delays due to carriers, customs, or events beyond our control. Once your order is handed to the carrier, title and risk of loss transfer to you.

SECTION 6 – INTELLECTUAL PROPERTY

All content and materials on our Services—including logos, text, graphics, designs, and product images—are owned by Soul Love Scribbles, its affiliates, or licensors, and protected by copyright and trademark law.

You may not copy, reproduce, or use our intellectual property without our written consent. Unauthorized use may result in termination of Services and legal action.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools and features. These are provided “as is” without warranty, and we are not responsible for your use of such tools.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for examining or evaluating such content, and we assume no liability for third-party products, services, or sites. Please review their policies before engaging in transactions.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Soul Love Scribbles is powered by Shopify. However, all sales are between you and Soul Love Scribbles. Shopify is not responsible for your purchases or interactions with our store.

SECTION 10 – PRIVACY POLICY

Personal information you provide is collected and processed in accordance with our [Privacy Policy]. Because our store is hosted on Shopify, Shopify may also collect and process personal information as described in their [Privacy Policy].

SECTION 11 – FEEDBACK

By submitting reviews, suggestions, or feedback (“Feedback”), you grant us a perpetual, royalty-free license to use and display such Feedback for business purposes. You represent that you have the right to grant this license and that your Feedback does not violate the rights of others.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct errors and cancel or update orders where necessary.

SECTION 13 – PROHIBITED USES

You agree not to misuse our Services for unlawful, harmful, or disruptive purposes (such as fraud, spam, harassment, infringement, or spreading malware). We may suspend or terminate accounts that violate these Terms.

SECTION 14 – TERMINATION

We may suspend or terminate your access to the Services at any time without notice if we believe you have violated these Terms.

SECTION 15 – DISCLAIMER OF WARRANTIES

Except as expressly provided, our Services and products are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for purpose, durability, and non-infringement.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent allowed by law, Soul Love Scribbles and its affiliates will not be liable for indirect, incidental, punitive, or consequential damages, including lost profits, even if advised of the possibility.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Soul Love Scribbles, Shopify, and affiliates against claims or damages arising from your use of the Services or breach of these Terms.

SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remainder of these Terms shall remain valid.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

These Terms and our posted policies constitute the full agreement between you and us, superseding prior agreements.

SECTION 20 – ASSIGNMENT

You may not transfer or assign these Terms without our written consent. We may assign or delegate them without notice.

SECTION 21 – GOVERNING LAW

These Terms shall be governed by the laws of Canada and the province where Soul Love Scribbles is headquartered.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We reserve the right to update these Terms at any time by posting changes on our site. Continued use of our Services means acceptance of these changes.

SECTION 24 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Soul Love Scribbles
📧 contact@soullovescribbles.com
🌎 Based in New Brunswick, Canada
✉ For mailing requests, please email us first to arrange secure delivery.